Careers
Working at School Lane Hotel
We work as a team with a shared passion and commitment to each other and our guests. Independently owned and operated, our beautiful and multi-award-winning hotel supports all our staff to be their best and deliver the best customer service every day – always with a smile.
Thinking of joining our team?
Explore our current opportunities here on Indeed.
Our benefits
We offer great staff benefits - just one of the ways we show our appreciation. As well as competitive salaries, flexible working hours and training and development opportunities, our staff benefits include:
- Discounted hotel stays
- Discounted use of the spa
- Food and drink discounts
- Health cash plan (conditions apply)
- Celebrations and events
Our Mission, Vision and Values
Mission
"It started with a scribble and became a work of art". Independently owned, developed and run since opening in 2003, Hope Street Hotel is Liverpool’s original boutique hotel.In 2023, we opened School Lane Hotel, the ‘little sister’ of Hope Street hotel with the same commitment to style and individuality. Both our hotels are housed within beautifully restored, elegant and architecturally significant historic buildings. Our hotels are firmly rooted in our community, culture and heritage. Our purpose is to deliver the very best for all our guests, every day, with a smile.
Vision
To be one of the world’s finest independent design-led hotels – beautiful and welcoming. It’s the small things that create the bigger picture and the people that make the difference.
Values
Togetherness
Stronger together, we care about our guests, team and community. We trust and support each other, act with integrity, celebrate our differences and everyone’s contribution is valued.
Pride
It starts with pride in yourself, your role, the team, and all that our hotels offer – our history, independence, standards, design and style, guest service.
Effortless Excellence
Passionate about the details, we create outstanding experiences for all our guests, ensuring we get it right first time. Anticipating needs, communicating and taking action to provide unique experiences and exceed our guests’ expectations.
Positive Change
Every dream can be realised, we like positive change, challenge ourselves to do things better to keep building and growing as a company, becoming more proactive, sustainable and innovative.
Sustainability
We restore, repurpose, reduce and recycle, buy local where possible and support ethical brands. We work to ensure that we are as effective as possible, delivering a sustainable business to support the community for many years to come.
Equality, Diversity, Inclusion and Belonging
We are committed to supporting our diverse and inclusive workplace and to the equal treatment of all current and prospective staff, where everyone is welcomed and treated with respect. We are keen to recruit team members who share our commitment to our mission and values, to our guests and to each other. We work hard to create a hotel team where everyone has opportunities and we welcome applicants from all backgrounds to apply and join us.
Our community
We want to play positive role in our community and build a culture that supports local organisations and the communities in which we operate, that’s why we work with a number of charities to support the amazing work that they do, including: